Zomato Has Promised Consumers Food in 10 Minutes, but Delivery Partners are Worried

Zomato has declared ‘Zomato Instant’, a model under which food will be delivered in 10 minutes. In a release, the food delivery platform’s founder Deepinder Goyal announced that ‘Zomato Instant’ is the first model of its kind in the world. Before delving into the details, Goyal made it clear that no pressure would be put on delivery executives to deliver the food in such a short time. This was being achieved by not revealing the delivery time (30 minute or 10 minute) to the executives. He said that the model relies more on data prediction than the performance of delivery executives.

“Each of our finishing stations will house bestseller items (~20-30 dishes) from various restaurants based on demand predictability and hyperlocal preferences. Luckily, the experience of having delivered 1.35 billion orders across India over the years makes our job a little easier,” he added. To know more, check the announcement here:

Source: https://www.news18.com/news/buzz/zomato-has-promised-consumers-food-in-10-minutes-but-delivery-partners-are-worried-4898651.html

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