It is “immoral” on Air India’s part and a “betrayal” of passengers’ trust to sell them broken seats, Union Minister for Agriculture Shivraj Singh Chouhan said, hitting out at the airline after allegedly being assigned an “unserviceable” seat on a Bhopal-Delhi flight on Saturday, February 22, 2025.
“I am not concerned about my personal discomfort, but charging passengers full fare while providing them with broken and uncomfortable seats is unethical. Is this not a betrayal of passengers’ trust? I had assumed that Air India’s service had improved under Tata’s management, but I was mistaken,” the Minister said in a post on social media platform X.