Zomato Has Promised Consumers Food in 10 Minutes, but Delivery Partners are Worried

Zomato has declared ‘Zomato Instant’, a model under which food will be delivered in 10 minutes. In a release, the food delivery platform’s founder Deepinder Goyal announced that ‘Zomato Instant’ is the first model of its kind in the world. Before delving into the details, Goyal made it clear that no pressure would be put on delivery executives to deliver the food in such a short time. This was being achieved by not revealing the delivery time (30 minute or 10 minute) to the executives. He said that the model relies more on data prediction than the performance of delivery executives.

“Each of our finishing stations will house bestseller items (~20-30 dishes) from various restaurants based on demand predictability and hyperlocal preferences. Luckily, the experience of having delivered 1.35 billion orders across India over the years makes our job a little easier,” he added. To know more, check the announcement here:

Source: https://www.news18.com/news/buzz/zomato-has-promised-consumers-food-in-10-minutes-but-delivery-partners-are-worried-4898651.html

Zomato’s 10-min delivery bid catches Parliament’s attention over concerns about personnel

Within a few minutes of Deepinder Goyal, Founder and CEO, Zomato taking to Twitter to announce the company’s 10-minute delivery plan, the announcement has brought in strong reactions from every quarter.

Foodtech giant Zomato has announced that it will soon be launching a 10-minute delivery option on its platform. While most consumers may seem excited by the proposition of getting their meal delivered faster, many are wary about the impact it can have on delivery partners.

Karti P Chidambaram, Member of Parliament (MP), representing Tamil Nadu’s Sinvaganga constituency in the Lok Sabha, took to Twitter to express his concerns. He said that the quick delivery plan would cause undue pressure on delivery executives. He stated he has also written to the government and has even raised the issue in parliament.

Source: https://yourstory.com/2022/03/zomatos-10-min-delivery-parliament-mp-delivery-partners-foodtech/amp

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