RBI directs Paytm Payments Bank to stop onboarding new customers, orders IT audit

The bank has also been directed to appoint an IT audit firm to conduct a comprehensive System Audit of its IT system, the RBI said in a release.

The Reserve Bank of India (RBI) on March 11 directed Paytm Payments Bank to stop onboarding of new customers.

The bank has also been directed to appoint an IT audit firm to conduct a comprehensive System Audit of its IT system, the RBI said in a release.

RBI | Representative Image.

“Onboarding of new customers by Paytm Payments Bank Ltd will be subject to specific permission to be granted by RBI after reviewing report of the IT auditors. This action is based on certain material supervisory concerns observed in the bank,” the RBI said.

Paytm Payments Bank commenced its operations on May 23, 2017. On March 9, Moneycontrol reported that Vijay Shekhar Sharma-promoted Paytm Payments Bank is likely to apply to the RBI for a small finance bank (SFB) licence by June.

Paytm Payments Bank Chairman Vijay Shekhar Sharma held a 51 percent stake in the company.

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